Welcome to MosaicSmith, home of handcrafted sterling silver, copper, and glass enamel jewelry by artist Linda Pieroth Smith.
I try to give complete descriptions and pictures that will show all the details. I respect that you only have my pictures and descriptions to base your purchase decision on and will gladly answer any questions you may have. You can contact me at LindaSmith@MosaicSmith.com.
- Payment is accepted via PayPal.
- No account? Press the "Checkout with PayPal" button then choose the "Pay with Credit or Debit Card" option that appears under the PayPal login form.
GENERAL SHIPPING INFORMATION:
- All items ship in a gift box.
- One Flat rate shipping charge per any size order. Orders ship via USPS.
- A telephone number is optional at checkout.
- All items ship 'same day' or 'next business day'.
- Cancellation requests must be received within two hours of the order.
- At the time of shipment, you will receive a delivery confirmation/tracking number.
- Shipping time frame is an ESTIMATE. Once your package is with USPS, please understand I have no control over the shipping time frame.
UNITED STATES SHIPPING:
- First Class Parcel Shipping: $4.15 per order
- Priority Mail USA Shipping: $8.50 per order.
- Florida residents are taxed on all orders.
- First Class International shipping: $15.50 USD per order.
- Priority Mail International shipping: $29.25 USD per order.
- Shipping prices are also shown in the checkout process.
- I will send you the USA customs form number at the time of shipment.
~~ By law, the full cash value of your purchase will appear on the customs form.
~~ Prices do NOT include VAT. If VAT is applicable, it is the buyer's responsibility.
~~ Your customs department may charge import fees, taxes, tariffs, or duties on your imported items at delivery time. These fees are not in my control; please understand the buyer is solely responsible for these payments.
~~ Your country's customs department may also hold or open your package as they see fit.
~~ It can take 4 to 6 weeks for you to receive your package. Please understand I have no control over this time frame.
DAMAGE IN SHIPPING:
- Contact me ASAP and we will work together on a resolution.
- Please photograph the item and the packaging. Send me the photos via email: LindaSmith@MosaicSmith.com. Please reference your purchase item and date.
- Keep all packaging while we are working on a resolution.
- Depending on the item, the packaging and photos may be required in an insurance claim.
- Return shipping costs are paid after receiving photos of the item and of the packaging.
CUSTOM AND PERSONALIZED ORDERS
- Custom orders are accepted on select jewelry items, if materials are in stock.
- Personalization in the form of stamped writing/numbers is not currently available.
- Don't hesitate to get in touch with me to inquire if I can bring your vision to life, thank you.
GIFT WRAPPING AND PACKAGING
- All jewelry items are shipped in a box suitable for gift giving.
- Gift wrapping, and, if desired, a short note to the recipient, is available at no extra charge- just add your request to the 'Note to Seller' box at checkout or send me an email within two hours of your order. LindaSmith@MosaicSmith.com
CAN YOU RESIZE THIS RING?
- Generally, I can only re-size rings to be larger by up to half a size. Not all rings can be stretched, however. Please contact to inquire prior to purchase.
- I cannot make any rings smaller. Thank you for understanding.
- Sometimes I have multiples of the pictured stone, or similar stones, and I can make the same style ring in your size. Please inquire.